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Repairing Flooded Carpet: A cheap job is a good job right? Wrong….

August 17th, 2010

Don’t have an inexperienced 24 hour carpet cleaner attempt to repair your carpets with water damage. These are the things you need to be careful of:

Overcharging. An unprofessional water restoration carpet cleaner may load the job up with superfluous extras. E.g. using dehumidification to dry the damaged carpets may not be needed.

Having the correct equipment. They sometimes hire equipment from hire companies to dry the carpet. This is acceptable, but a professional water damage restorer will possess all their equipment enabling a speedy response and hopefully a better value job.

The right moisture metre. If they don’t have the correct moisture meter, they can’t see whether the carpet is dry. This increases the risk of mould in future. Mould removal may be required in the future.

If they aren’t specialised. There are many “Carpet Cleaners” in this industry who do repair jobs on the “side.” i.e. they aren’t the ones who take on this sort of job every day. Be wary of them. Restoring water damage to carpets is an art. Removing and repairing and reinstalling the carpet has to be taken on by a professional, otherwise they can be damaged irrepairably.

You could be wondering, how do I decide on a proper Flood Restoration professional? Below I have selected some pointers to look out for when you call around for a carpet flood damage business:

What size is their Yellow Pages advertisement: This can signify how much work they do already. A full-size Yellow Pages advertisement can cost upwards of $50 000. If they have invested in a large ad, you have some indication that they are professionals.

Where do they show up in Google? The higher the rate in Google, the more webpage clicks there have been for the business.

What Qualifications do they have? The fundamental qualification required is a IICRC qualification for Applied Structural Drying and Water Damage Restoration.

Do Insurance companies hire them for their own water damage jobs? This is a better indicator. If insurance companies use them, the business is very likely to be superb at their skill. Insurance companies generally use the businesses that offer them the better value for the fee.

What Equipment do they have? They should own a minimum of 100 Air movers. If they possess this many, this probably means they have been established for a while. It took our business 8 years to own that many wet carpet drying air movers.

What sort of commitment can you get for them over the phone? See if you can pin them down to a set fee for water extraction, water removal and initial inspection. If they won’t give you a rate for this at the least, you know they are not interested in serving you, so go with someone else.

Response Time – Our Water Damage Brisbane business works to a 59 minute response time to a water damage emergency. The repair needs to be responded to ASAP. Mould can develop during a 24 hour period.

If you focus on these tips you are sure to find a Flood Damage Restoration business who can do the job right.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.

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