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Rule One of Business: Get Paid

May 25th, 2010

Being paid, as you would understand is fundamentally fundamental at your business because if you aren’t paid, why are you in business?

You will be surprised at the amount of business people who permit their customers to make payment when and if they get on with it. I am acquainted with such a business owner who always gets bad debts like awards. Why? Very possibly because he can’t bring himself to demand the payment and lets people intimidate him.

If you permit someone credit, do it only if they have cleared their worth to you by paying cash on delivery (COD) for some period of time. Also, you can check whether they have the cash to pay you - if not you should not do business with them. Don’t fool yourself into the pattern of “I need the work” or “I need the sales”. It’s ultimately in doing the work or providing the goods for zip if you aren’t getting paid.

If you are the type of person who can’t ask for the fee even after the service has been completed, try these tips:
Tell your client that when the work is finished up, you require cash or cheque. They should likely have it ready at the point of sale and you won’t need to ask for your pay.

When you send your quote, make sure your payment terms are understandable.

Create an invoice that has your terms of payment simply printed and give the customer the invoice when the job is finished. They can take the invoice and generally understand they can pay you for it now without you having to say a thing. Invent a “vicious boss” who will burn you alive if you can’t leave with the fee for the service.

Arrange with your banking to have you running with Merchant facilities so you can use credit cards including Mastercard and Visa. Many people have credit cards and it should prevent the dilemma of the client not operating a cheque account or not having the cash on hand.

Moreover, don’t be asked not to hold onto your goods until after payment is paid. Don’t forget, until the goods have been paid for, they still remain yours.

If you choose to let somebody credit, make sure you get the following information off them at a point BEFORE you let them credit.

  • Name
  • Address
  • Phone number
  • Bank name and address
  • Account no.
  • 3 trade references with their names, addresses and phone numbers

After you record all this detail, contact the banking institution and make sure that they do have an account there. Then, call every trade reference and inquire if they pay their debts consistently or if there have been any problems with them.

Most people will be willing to tell you if the person is troublesome. If everything is OK, allow them a moderate level of debt, say no more than $500 (depending on your business). Monitor the operation of the account for a few months before allowing this amount to be exceeded.

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